Can a dentist charge for a procedure not performed?

Updated: Mar 18, 2023

As a patient, it is reasonable to expect that you will only be charged for dental procedures that were actually performed. However, there are situations where a dentist may charge for a procedure that was not completed. In this article, we will explore whether a dentist can charge for a procedure not performed and what options you have if you believe you have been unfairly charged.

Can a dentist charge for a procedure not performed?

In general, a dentist should not charge a patient for a dental procedure that was not performed. Charging for services that were not provided is considered fraudulent and unethical. If a dentist bills a patient for a procedure that was not performed, this could be considered insurance fraud if the patient’s insurance was involved.

If you are unsure about a charge on your bill, it is essential to ask your dentist to explain the charge in question. It is possible that the charge is a mistake or that there was a misunderstanding about which procedures were completed.

What options do you have if you believe you have been charged for a procedure not performed?

If you believe that you have been unfairly charged for a dental procedure that was not performed, there are several steps you can take to address the issue.

First, you should bring the matter to the attention of your dentist. Explain why you believe you were charged for a procedure that was not performed and ask for an explanation. If the dentist agrees that there was an error, they should adjust the bill accordingly.

If you are unable to resolve the issue with your dentist directly, you may wish to contact your dental insurance provider (if applicable) to report the situation. You can also file a complaint with your state dental board. The dental board will investigate the matter and may take disciplinary action against the dentist if they are found to have engaged in fraudulent or unethical billing practices.

In conclusion, a dentist should not charge a patient for a procedure that was not performed. If you believe that you have been unfairly charged, it is important to speak with your dentist and insurance provider (if applicable) to address the issue. If necessary, you can file a complaint with your state dental board. As a patient, you have the right to expect fair and ethical billing practices from your dental provider.